Aideen Roberts

Office Services Manager, supporting Red Kite Law’s Pembroke, Haverfordwest, Tenby, Carmarthen, and Whitland offices, with responsibility for the smooth, efficient, and safe operation of our workplaces.

I joined the firm in November 2020 as an Administrative Assistant on a fixed‑term contract during the COVID‑19 pandemic and was shortly thereafter offered a permanent position.

Since then, I have progressed into a managerial role, initially overseeing the daily processes and workflows of the firm’s centralised teams before expanding into Facilities and Operations and taking responsibility for the Office Services function.

I now have end‑to‑end responsibility for office management, facilities maintenance, supplier and contractor relationships, and health and safety compliance, alongside coordinating training initiatives, supporting IT and systems processes, and contributing to firm‑wide projects such as office moves, refurbishments, and internal improvements.

With a strong focus on operational efficiency, service excellence, and employee experience, I work collaboratively with stakeholders across the firm to create safe, well‑managed, and effective working environments, bringing a calm, service‑oriented, and people‑first approach that supports the wider success of the firm.

Outside of work, I enjoy exploring Pembrokeshire’s beautiful coastal paths, spending time with family and friends, or relaxing with a good book.